School IT Support Technician (Field & Helpdesk)

Hamilton County Schools; Chattanooga (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Hamilton County Schools is seeking a technical support specialist to provide on-site assistance for district computer systems, including hardware, software, and peripherals. The role involves installation, troubleshooting, and training in a team environment with supervisory support.

You will troubleshoot issues, maintain equipment, and work with administrators and staff to ensure reliable IT services across the district.

Qualifications

• High School diploma or equivalent required.
• Vocational/technical training in computer hardware/software operations preferred.
• 1 year of experience or training involving computer hardware maintenance desired.

Responsibilities

• Installs, sets up, and maintains computer systems and peripherals.
• Troubleshoots hardware, software, peripheral, or network problems to ensure proper operation.
• Monitors and tests equipment to ensure proper operation.
• Identifies data errors, line failures, and equipment malfunctions and initiates corrective actions.
• Travels to district locations to install, move, or repair computer equipment.

Skills

Verbal and written communication

Basic electronic diagnostics

Manual dexterity

Education

High School diploma or equivalent

Vocational/technical training in computer hardware/software operations

1 year of experience or training in computer hardware maintenance

Tools

Microsoft basics

Apple basics

Job description

Hamilton County Schools is seeking a technical support specialist to provide on-site assistance for district computer systems, including hardware, software, and peripherals. The role involves installation, troubleshooting, and training in a team environment with supervisory support.

You will troubleshoot issues, maintain equipment, and work with administrators and staff to ensure reliable IT services across the district.