Education Cloud Architect: AI for Higher Ed

Salesforce; San Francisco (CA); On-site; USD 191,000 - 255,000; Full time

Job summary

Salesforce Education Cloud Architect role is a customer-facing advisor combining broad technical skills with domain knowledge in higher education. You will help sales teams craft value propositions aligned to digital transformation and cloud adoption for education sector clients.

The position emphasizes architecture definition, collaboration with account teams, and delivering reference architectures while advancing opportunities in a global public sector context.

Qualifications

• Experience with Salesforce solutions and the Salesforce Platform.
• Bachelor's degree in Computer Science, Software Engineering, or equivalent.
• 5+ years in enterprise software implementation, system integration, or enterprise architecture.
• Strong understanding of cloud-based architecture (SaaS, PaaS, multi-tenant).
• Knowledge of security for multi-tier cloud or hybrid apps.
• Familiarity with EA topics like SOA, ESB, ETL and BI/analytics.
• Ability to grasp generative AI, predictive AI, and related tech.

Responsibilities

• Partner with account executives and solution engineers to advance opportunities through discovery workshops, enablement sessions, and architecture presentations; includes ~25% travel
• Define customer-driven architectures by selecting Salesforce technologies, leveraging product expertise, industry experience, EA frameworks, and Salesforce methodologies. Develop and communicate business architecture and technical architecture to progress sales opportunities
• Apply broad IT expertise—including solution and technical architecture, systems engineering cloud, governance, and SDLC—to lead discussions on business and technical transformation
• Support sales teams by contributing to RFP responses and technical requirement documents
• At sponsored events, deliver best practices, reference architectures, and educational content for customers, partners, and Salesforce teams; collaborate cross-functionally with alliances, product, and industry groups
• Stay current through required product, sales, and procedural training and certifications
• Lead technical due diligence and risk management for customer engagements
• Meet assigned quarterly and annual performance objectives

Skills

Salesforce experience

Enterprise software

Cloud architecture

Security in cloud

SOA/ESB/EAI

AI basics

Communication skills

Education

B.S. Computer Science, Software Engineering or equivalent

Tools

Force.com

Apex

Java

JavaScript

REST

SOAP/WSDL

API integration

Job description

Salesforce Education Cloud Architect role is a customer-facing advisor combining broad technical skills with domain knowledge in higher education. You will help sales teams craft value propositions aligned to digital transformation and cloud adoption for education sector clients.

The position emphasizes architecture definition, collaboration with account teams, and delivering reference architectures while advancing opportunities in a global public sector context.