Education Cloud Architect — Strategic Cloud Advisor

Salesforce, Inc.; Northern (KY); Hybrid; USD 173,000 - 232,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce, Inc. seeks an Education Cloud Architect to guide customer-facing education initiatives, aligning Salesforce value propositions with higher education business strategies amid digital transformation and cloud adoption.

You will collaborate with sales teams, create customer-driven architectures, and present roadmaps and reference architectures while traveling ~25% of the time.

Qualifications

• Experience with Salesforce solutions and the Salesforce Platform.
• B.S. Computer Science, Software Engineering or equivalent work experience.
• 5+ years experience in enterprise software implementation, system integration or enterprise architecture disciplines.
• Good understanding of architectural principles of cloud-based platforms (SaaS, PaaS, multitenancy).
• Understanding of security processes in multi-tier cloud or hybrid apps.
• Familiar with network, application and information security principles.
• Knowledge of enterprise application integration patterns (SOA, ESB, EAI, ETL).
• Awareness of leading-edge technologies like generative and predictive AI, Blockchain, and RPA.
• Strong written and verbal communication skills.

Responsibilities

• Use a consultative approach to understand business and technical requirements.
• Partner with account executives and solution engineers to advance opportunities through discovery workshops and architecture presentations; ~25% travel.
• Define customer-driven architectures by selecting Salesforce technologies and leveraging product expertise and EA frameworks.
• Develop and communicate business and technical architectures (vision, capabilities, roadmaps) to progress sales opportunities.
• Apply broad IT expertise to lead discussions on business and technical transformation.
• Support sales teams by contributing to RFP responses and technical requirements documents.
• Deliver best practices, reference architectures, and educational content at events; collaborate cross-functionally.
• Stay current through required product, sales, and procedural training and certifications.
• Lead technical due diligence and risk management for customer engagements.
• Meet assigned quarterly and annual performance objectives.

Skills

Salesforce experience

Enterprise software

Cloud architecture

Security fundamentals

SOA / ESB / EAI

AI awareness

Communication skills

Education

B.S. Computer Science or related field

Tools

Salesforce Platform

Apex

Java

JavaScript

Job description

Salesforce, Inc. seeks an Education Cloud Architect to guide customer-facing education initiatives, aligning Salesforce value propositions with higher education business strategies amid digital transformation and cloud adoption.

You will collaborate with sales teams, create customer-driven architectures, and present roadmaps and reference architectures while traveling ~25% of the time.