EdTech Customer Success & Growth Consultant

OnHand Schools, Inc. in; Harrisburg (Dauphin County); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Salary + Commission

Health benefits

Equity & 401K matching

Generous vacation

Career growth

Job summary

OnHand Schools, Inc. seeks a Customer Success Consultant (Administrative) to drive go-to-market strategies and expand business with partners across assigned regions.

You will be responsible for onboarding and implementing partner solutions, conducting market research, and driving adoption through cross-functional collaboration. The role requires 3–5 years of EdTech SaaS experience, strong consultative selling skills, and proficiency with Salesforce CRM and MS Office.

Qualifications

• 3–5 years in EdTech SaaS sales or customer success.
• Bachelor's degree or equivalent experience required.
• Strong consultative selling and solution-based approach.
• Ability to train educators and leaders effectively.

Responsibilities

• Develop and execute go-to-market strategies to expand business within assigned regions.
• Onboard and manage onboarding/implementation for new partners, ensuring rollout and adoption.
• Conduct market research and build targeted prospect lists using disciplined prospecting methods.
• Forecasting and pipeline management in Salesforce CRM.
• Lead cross-functional teams to analyze usage trends and implement strategies for increased adoption.
• Deliver training sessions, webinars, and create knowledge resources as needed.

Skills

Consultative selling

Relationship management

Educator training delivery

Salesforce CRM

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Salesforce CRM

Microsoft Office Suite

Job description

OnHand Schools, Inc. seeks a Customer Success Consultant (Administrative) to drive go-to-market strategies and expand business with partners across assigned regions.

You will be responsible for onboarding and implementing partner solutions, conducting market research, and driving adoption through cross-functional collaboration. The role requires 3–5 years of EdTech SaaS experience, strong consultative selling skills, and proficiency with Salesforce CRM and MS Office.