ED Registration Specialist — Patient Access & Insurance

UMass Memorial Health; Massachusetts; Presencial; USD 22.000 - 40.000; Jornada completa

Descripción de la vacante

UMass Memorial Health in Marlborough, MA is hiring a Registration Services Clerk to perform patient registration, insurance verification, and scheduling support. You will enter demographics, verify coverage, arrange appointments, collect payments, and maintain accurate records in EPIC.

The role requires attention to detail, strong customer service, and the ability to work in a high-volume team. This non-exempt position offers a day shift, 40 hours per week, with benefits and potential signing

Formación

• Minimum of 1-2 years of data entry experience.
• Proficient data-entry skills with attention to detail.
• Must have computer skills including Windows and navigation.
• Strong customer service skills both verbal and written.
• Demonstrated knowledge of medical terminology.
• Ability to work in a high-volume, team-oriented environment.
• English speaking, reading and writing skills.

Responsabilidades

• Accurately enters demographic, insurance and patient data into the registration system.
• Verifies insurance coverage and ensures pre-authorization and referrals as required.
• Schedules Radiology, Lab and other services; handles appointments.
• Collects patient liabilities and processes payments prior to or at service.
• Performs admission/discharge tasks and records updates.
• Maintains accurate records and supports office operations.

Conocimientos

Data entry

Attention to detail

Windows navigation

Customer service

Medical terminology

Team environment

English proficiency

Educación

High School diploma

Associate/Bachelor preferred

Herramientas

EPIC

Descripción del empleo

UMass Memorial Health in Marlborough, MA is hiring a Registration Services Clerk to perform patient registration, insurance verification, and scheduling support. You will enter demographics, verify coverage, arrange appointments, collect payments, and maintain accurate records in EPIC.

The role requires attention to detail, strong customer service, and the ability to work in a high-volume team. This non-exempt position offers a day shift, 40 hours per week, with benefits and potential signing