Economic Services Trainee — Help Families Achieve Stability

WV Department of Human Services; West Virginia; On-site; USD 32,000 - 40,000; Full time

Job summary

WV Department of Human Services is seeking an Economic Service Worker Trainee to gain expertise in helping people achieve stability through essential economic assistance programs such as SNAP, Medicaid, and Emergency Assistance. The role emphasizes on-the-job training, professional development, and a strong benefits package.

As a trainee, you will learn to process applications, determine eligibility, and maintain caseloads while serving as a primary client contact to ensure timely, compassionate

Qualifications

• High school diploma or the equivalent.
• Two years of direct client services experience or two years in customer service/clerical work.
• Substitution: coursework may substitute for experience at 1 year per 30 credit hours.
• Special requirement: a valid driver’s license may be required.

Responsibilities

• Learn to process applications and determine eligibility.
• Maintain caseloads for a variety of economic assistance programs.
• Serve as a key point of contact for clients to ensure timely, accurate services.

Skills

Direct client services

Interviewing clients

Education

High school diploma

Job description

WV Department of Human Services is seeking an Economic Service Worker Trainee to gain expertise in helping people achieve stability through essential economic assistance programs such as SNAP, Medicaid, and Emergency Assistance. The role emphasizes on-the-job training, professional development, and a strong benefits package.

As a trainee, you will learn to process applications, determine eligibility, and maintain caseloads while serving as a primary client contact to ensure timely, compassionate