Family Support & Eligibility Specialist

State-of-West-Virgini; West Virginia; On-site; USD 34,000 - 42,000; Full time

Job summary

State-of-West-Virgini is seeking an eligibility specialist to determine TANF and economic service program eligibility, assist clients toward self-sufficiency, and complete assessments and activity placements. The role includes processing applications and conducting interviews to guide employment goals for applicants.

A valid driver's license and transportation are required for travel. Training requires a bachelor's degree, with substitutions allowed for related experience.

Qualifications

• Bachelor's degree from an accredited college or university.
• Experience in interviewing clients, customers or the public.
• Valid driver's license and access to transportation.
• Ability to analyze data against established standards and guidelines.

Responsibilities

• Determine eligibility for TANF and economic service programs accurately.
• Assist clients in becoming self-sufficient via department services and community programs.
• Complete assessments and activity placements.
• Process applications and conduct telephone and face-to-face interviews.
• Analyze aptitude test results to direct employment goals for applicants.
• Make referrals to appropriate agencies when necessary.
• Adhere to policies outlined by the Office of Family Assistance.
• Perform related work as required.

Skills

Interpersonal skills

Interviewing

Data evaluation

Education

Bachelor's degree

Job description

State-of-West-Virgini is seeking an eligibility specialist to determine TANF and economic service program eligibility, assist clients toward self-sufficiency, and complete assessments and activity placements. The role includes processing applications and conducting interviews to guide employment goals for applicants.

A valid driver's license and transportation are required for travel. Training requires a bachelor's degree, with substitutions allowed for related experience.