Economic Services Eligibility Specialist

State of West Virginia; Keyser (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

State of West Virginia seeks a position within the Bureau of Family Assistance to process applications and determine eligibility for a range of economic assistance programs. You will interview clients by phone and in person, gather financial and social information, and maintain an active caseload with referrals to supportive services.

The role involves ensuring accurate eligibility decisions and may require a valid driver's license. Probationary period is 1 year, with state employment benefits.

Qualifications

• Bachelor's degree from a regionally accredited college or university.

Responsibilities

• Process applications, ascertain eligibility and oversee caseload for economic assistance programs including SNAP and Medicaid.
• Schedule telephone and face-to-face interviews.
• Conduct personal interviews regarding clients' personal, financial, and social information to determine eligibility.
• Maintain up-to-date client caseload and refer clients to supportive services or agencies as needed.

Education

Bachelor's degree

Job description

State of West Virginia seeks a position within the Bureau of Family Assistance to process applications and determine eligibility for a range of economic assistance programs. You will interview clients by phone and in person, gather financial and social information, and maintain an active caseload with referrals to supportive services.

The role involves ensuring accurate eligibility decisions and may require a valid driver's license. Probationary period is 1 year, with state employment benefits.