Economic Benefits Trainee: Learn Eligibility & Case Management

WV Department of Human Services; West Virginia; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

WV Department of Human Services in West Virginia is seeking an entry-level trainee to learn methods of processing benefit applications, determine eligibility, and manage a caseload for economic assistance such as SNAP and Medicaid.

You will learn to use department software, adhere to complex policy, conduct client interviews, and analyze financial and social information while performing related duties as required. This position is for the Bureau of Family Assistance.

Qualifikationen

• Two years of direct client services experience or two years customer service/telemarketing/clerical experience.
• High school diploma or equivalent.
• A valid driver's license may be required.

Aufgaben

• Learn the methods of processing benefit applications and determine eligibility.
• Manage a caseload for economic assistance including SNAP and Medicaid programs.
• Learn to use department software to administer to a demanding caseload and adhere to complex policy.
• Learn to conduct interviews with clients and analyze financial and social information.
• Perform related work as required.

Kenntnisse

Client interviewing

Data analysis

Policy adherence

Ausbildung

High school diploma or equivalent

Jobbeschreibung

WV Department of Human Services in West Virginia is seeking an entry-level trainee to learn methods of processing benefit applications, determine eligibility, and manage a caseload for economic assistance such as SNAP and Medicaid.

You will learn to use department software, adhere to complex policy, conduct client interviews, and analyze financial and social information while performing related duties as required. This position is for the Bureau of Family Assistance.