Eastern US RVP, Client Services — Remote Leader

StackAdapt Inc.; Hartford (CT); Remote; USD 212,000 - 292,000; Full time

Benefits offered by this job

Competitive salary

401K / Pension

Birthdays off

Mental health care

Health benefits from day one

Work from home reimbursements

WeWork membership ( London / Toronto )

Training and onboarding

Conferences and courses

Parental leave

Culture of high performance

Team events

Job summary

StackAdapt is hiring an RVP of Client Services for the Eastern US. This remote-first role can be based in ETZ states and reports to the Head of Americas Client Services.

You will lead 50+ account leads and managers, drive revenue, and raise the bar on growth, service, and partnership strategy for brands across the Eastern region. You'll combine deep people leadership with quota-carrying responsibilities, delivering world-class client experiences, and shaping our service motion with

Qualifications

• Proven ability to lead large teams of managers and individual contributors.
• Track record of achieving revenue targets in a leadership role.
• Strong client-facing skills and a focus on world-class service.

Responsibilities

• Acting as a thought leader externally and through your teams, to inspire clients to set ambitious priorities for their businesses and deeper partnerships with StackAdapt.
• Leading a team of 50+ account leads and account managers to deliver revenue through exceptional experiences that help clients achieve their goals.
• Defining, refining, and expanding our service motion, aligning resources to help clients unlock growth, while improving operational rigor.
• Obsessing over client satisfaction and product adoption to uncover opportunities for growth and improvement, and then drive programs to address these areas.
• Finding opportunities to improve internal cross-functional collaboration in pursuit of overarching company goals and improved success for our clients.
• Building a system of high standards and accountability, achieving and exceeding a shared revenue target with AE stakeholders.
• Continuing to build our internal culture of high-performance and high-support across the Global Client Services team.

Skills

People management

Quota-carrying leadership

Client experience

Advertising & martech knowledge

Data acumen

Performance culture

Job description

StackAdapt is hiring an RVP of Client Services for the Eastern US. This remote-first role can be based in ETZ states and reports to the Head of Americas Client Services.

You will lead 50+ account leads and managers, drive revenue, and raise the bar on growth, service, and partnership strategy for brands across the Eastern region. You'll combine deep people leadership with quota-carrying responsibilities, delivering world-class client experiences, and shaping our service motion with