East US Client Services Leader — Remote, Revenue Growth

StackAdapt Inc.; Massachusetts; Remote; USD 212,000 - 292,000; Full time

Benefits offered by this job

Competitive salary

401K/ Pension

Remote work

Paid time off

Health benefits

Home office reimbursement

WeWork access

Training programs

Parental leave

Team events

Job summary

StackAdapt Inc. in the United States seeks a high-impact RVP of Client Services to lead a 50+ account leads and managers across the Eastern US. You’ll drive revenue growth, align service motions, and elevate client outcomes through strategic leadership and operational rigor.

You bring deep people leadership, a track record in quota-driven roles, and a strong background in advertising and martech. This role reports to the Head of Americas Client Services and offers a competitive salary, benefits,

Qualifications

• Deep experience and passion for people management, with a background leading large organizations with managers as direct reports.
• Experience in a quota-carrying role, hitting and exceeding revenue targets as a people leader.
• Intense focus on delivering world class client experience that is founded on strong functional expertise and performance.
• Proven track record in advertising and martech, with depth of knowledge in the industry landscape, upcoming challenges, and what being “world class” really means.
• Deep data acumen and understanding, both leveraging the insights of the team and also getting hands on in spreadsheets and systems to get the context needed for key decisions.
• Ambassador for a strong performance culture that values supporting others, acting with integrity, and a “failure is not an option” mindset.

Responsibilities

• Acting as a thought leader externally and through your teams, to inspire clients to set ambitious priorities for their businesses and deeper partnerships with StackAdapt.
• Leading a team of 50+ account leads and account managers to deliver revenue through exceptional experiences that help clients achieve their goals.
• Defining, refining, and expanding our service motion, aligning resources to help clients unlock growth, while improving operational rigor.
• Obsessing over client satisfaction and product adoption to uncover opportunities for growth and improvement, and then drive programs to address these areas.
• Finding opportunities to improve internal cross-functional collaboration in pursuit of overarching company goals and improved success for our clients.
• Building a system of high standards and accountability, achieving and exceeding a shared revenue target with AE stakeholders.
• Continuing to build our internal culture of high-performance and high-support across the Global Client Services team.

Skills

People management

Quota carrying

Data analytics

Ad tech knowledge

Cross-functional leadership

Job description

StackAdapt Inc. in the United States seeks a high-impact RVP of Client Services to lead a 50+ account leads and managers across the Eastern US. You’ll drive revenue growth, align service motions, and elevate client outcomes through strategic leadership and operational rigor.

You bring deep people leadership, a track record in quota-driven roles, and a strong background in advertising and martech. This role reports to the Head of Americas Client Services and offers a competitive salary, benefits,