East US Client Services Leader — Remote

StackAdapt Inc.; East Windsor Hill (CT); Remote; USD 212,000 - 292,000; Full time

Benefits offered by this job

Retirement benefits (401K)

Health benefits from day one

Work from home reimbursements

WeWork access option

Birthday off

Parental leave

Training and onboarding programs

Team events and culture

Job summary

StackAdapt is seeking a high-impact leader to head Client Services in the Eastern US. The role guides a large team, drives revenue, and champions client satisfaction across agency and brand partnerships. With a remote-first approach, you’ll shape service strategy and scale our client ecosystem.

You will manage a 50+ team, elevate product adoption, and align cross-functional resources to outperform revenue targets while maintaining a culture of excellence and support.

Qualifications

• Experience leading large organizations with managers reporting to you.
• Track record in quota-carrying roles with revenue targets.
• Strong focus on client experience and product adoption.

Responsibilities

• Inspire clients to set ambitious priorities and deepen partnerships with StackAdapt.
• Lead 50+ account leads and managers to deliver revenue through client experiences.
• Refine our service motion and align resources to unlock client growth.
• Drive programs addressing client satisfaction and product adoption.
• Improve cross-functional collaboration to achieve company goals.
• Build a high-standard, accountable culture with shared revenue targets.
• Foster a high-performance and high-support team culture.

Skills

People management

Quota carrying

Client experience

Advertising/Martech knowledge

Data analysis

Performance culture

Tools

Excel

Job description

StackAdapt is seeking a high-impact leader to head Client Services in the Eastern US. The role guides a large team, drives revenue, and champions client satisfaction across agency and brand partnerships. With a remote-first approach, you’ll shape service strategy and scale our client ecosystem.

You will manage a 50+ team, elevate product adoption, and align cross-functional resources to outperform revenue targets while maintaining a culture of excellence and support.