East Coast Solutions Engineer — Remote

Remote

San Francisco (CA)

Remote

USD 182,000 - 226,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

100% Remote

30 days annual leave

Job summary

Grafana Labs is seeking a Solutions Engineer to join our Commercial Solutions Engineering team. This remote-friendly role focuses on technical pre-sales, educating customers, delivering demos, and driving opportunities across the East Coast from a fully remote setup.

The ideal candidate has 5+ years in technical pre-sales, preferably with Open Source technologies or in the metrics/monitoring space, and strong written and oral communication skills to collaborate with our global teams and

Qualifications

5+ years of technical pre-sales experience.
Experience with Open Source technologies or in the Metrics/Monitoring space is preferred.
Strong written and verbal communication skills for collaborating with global teams and customers.

Responsibilities

Join as an early member of a high growth team to solve technical and customer problems.
Partner with Sales to articulate Grafana value, vision, and strategy to customers.
Own the technical engagement with customers and help close high-velocity opportunities.
Deliver product and technical presentations to customers.
Proactively communicate with customers and internal teams for feedback on products and competition.
Drive product conversations based on customer needs observed during interactions.
Contribute to documentation, blog posts, videos, and enablement material.