E-Commerce Ops Lead: Growth & Team Builder

The Kroger Co.; Magna (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

The Kroger Co. is seeking a Department Manager to oversee the day-to-day operations of the store’s e-Commerce department, driving sales, staffing, and associate development in line with company values.

You will ensure customer expectations are met, manage product flow, schedule staff, and lead the team in implementing e-Commerce initiatives while maintaining compliance with laws and safety standards.

Qualifications

• Effective communication and collaboration with teams.
• Strong organizational abilities to manage responsibilities.
• Proven leadership and people-management skills.
• Basic knowledge of computers and software.

Responsibilities

• Ensure the store e-Commerce department meets/exceeds customer expectations for shopping experience, selection, freshness, and cleanliness.
• Meet the demands of product flow and create schedules according to guidelines.
• Develop associates to meet productivity standards and certify them when goals are reached.
• Train associates on all functions of order selector and customer attendant roles.
• Lead the team in planning and executing e-Commerce initiatives.
• Monitor and control department expenses while ensuring safety and compliance.

Job description

The Kroger Co. is seeking a Department Manager to oversee the day-to-day operations of the store’s e-Commerce department, driving sales, staffing, and associate development in line with company values.

You will ensure customer expectations are met, manage product flow, schedule staff, and lead the team in implementing e-Commerce initiatives while maintaining compliance with laws and safety standards.