E-Commerce Lead: Growth, Ops & Team Leadership

The Kroger Co.; Louisville (KY); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

The Kroger Co. is seeking an experienced leader to manage the day-to-day operations of the store's e-Commerce department in Louisville, KY.

This role focuses on achieving sales objectives, staffing, and developing associates in a manner aligned with Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. You will drive customer satisfaction by ensuring easy shopping, timely order fulfillment, and adherence to all applicable laws and safety standards, while guiding

Formación

• Effective communication is essential in coordinating with staff and customers.
• Strong organizational skills to manage schedules, tasks, and priorities.
• Demonstrated leadership to motivate and develop associates.
• Basic computing skills for daily store operations and reporting.

Responsabilidades

• Oversee daily operations of the store's e-Commerce department to meet sales objectives and budgets.
• Staff the department and develop associates to achieve results while upholding Kroger's values.
• Ensure customer expectations are met through easy shopping, product variety, and cleanliness.
• Train associates on order selector and customer attendant duties and ensure compliance with laws and safety procedures.
• Lead planning and execution of e-Commerce initiatives and monitor performance against budgets.

Conocimientos

Effective communication

Organizational skills

Leadership

Basic computing

Educación

High school diploma or equivalent

Herramientas

POS

Descripción del empleo

The Kroger Co. is seeking an experienced leader to manage the day-to-day operations of the store's e-Commerce department in Louisville, KY.

This role focuses on achieving sales objectives, staffing, and developing associates in a manner aligned with Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. You will drive customer satisfaction by ensuring easy shopping, timely order fulfillment, and adherence to all applicable laws and safety standards, while guiding