E-Commerce Ops Lead — Growth & People Development

Kroger; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling

EAP (Employee Assistance Program)

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger Co. is seeking a Store e-Commerce Operations Supervisor to manage daily activities of the on-line shopping department. You will staff the team, develop associates, and drive sales while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion and safety.

You will interview and hire candidates, optimize product flow, and ensure timely order fulfillment. Strong leadership, organization, and communication skills are essential for success in this fast-paced environment.

Qualifications

• Minimum High School Diploma or GED.
• Experience supervising staff in a retail or on-line/fulfillment setting.
• Experience in selecting and hiring processes is preferred.
• Strong organizational skills and ability to multitask.
• Proficient in Microsoft Office and POS systems.

Responsibilities

• Oversee day-to-day operations of the store e-Commerce department.
• Staff the department and develop associates to achieve goals.
• Ensure customer satisfaction and adherence to safety and compliance policies.
• Interview and hire candidates for on-line shopping staff.
• Plan product flow and scheduling to meet demand and budgets.
• Lead the team in executing e-Commerce initiatives and order fulfillment.

Skills

Staffing

Interviewing

Leadership

Communication

Microsoft Office

Education

Bachelor's Degree

Tools

POS systems

Microsoft Excel

Job description

Kroger Co. is seeking a Store e-Commerce Operations Supervisor to manage daily activities of the on-line shopping department. You will staff the team, develop associates, and drive sales while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion and safety.

You will interview and hire candidates, optimize product flow, and ensure timely order fulfillment. Strong leadership, organization, and communication skills are essential for success in this fast-paced environment.