E-Commerce Car Sales Specialist

AutoNation; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

401k matching

Health insurance

Maternity benefits

Employee discounts

Job summary

AutoNation is looking for an e-Commerce Sales Associate to interact with hundreds of customers across online, phone and in-store channels. In a no-haggle environment, you’ll guide customers from initial contact to in-store visits, ensuring a seamless and exceptional car-buying experience.

You’ll respond to leads quickly, answer questions, and help tailor payment options to fit customers’ budgets and lifestyles, driving loyalty and satisfaction across the ownership journey.

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service preferred.
• Excellent listening and consultative communication abilities.
• Ability to use technology to assist customers.

Responsibilities

• Respond to leads quickly via phone, email, and in person.
• Guide customers from online/inbound inquiries to an in-store experience.
• Negotiate terms to ensure payment options fit customers’ budgets.
• Follow up after purchase to ensure satisfaction and transition to Service.

Skills

Strong communication

Interpersonal skills

Customer service experience

Listening skills

Goal oriented

Technology savvy

Education

High school diploma or equivalent

Job description

AutoNation is looking for an e-Commerce Sales Associate to interact with hundreds of customers across online, phone and in-store channels. In a no-haggle environment, you’ll guide customers from initial contact to in-store visits, ensuring a seamless and exceptional car-buying experience.

You’ll respond to leads quickly, answer questions, and help tailor payment options to fit customers’ budgets and lifestyles, driving loyalty and satisfaction across the ownership journey.