Online Car Sales Specialist

United Fidelity Bank; Tustin (CA); On-site; USD 56,000 - 112,000; Full time

Benefits offered by this job

401k matching

Health, dental, vision plans

Maternity benefits

Associate purchase/discount programs

YouDecide deals

DRV PNK charitable initiatives

Job summary

AutoNation is seeking an enthusiastic e-Commerce Sales Associate to engage with customers across online, phone and in-store channels to guide vehicle purchases in our no-haggle environment. You will respond to leads promptly, answer questions and help guide customers from digital contact to an in-store experience with exceptional service.

You will assist customers in selecting vehicles, negotiating terms to fit budgets, and ensuring satisfaction while transitioning to the Service department for

Qualifications

• High school diploma or equivalent.
• Exceptional customer experience mindset.
• Drive to set and achieve targeted goals.
• Prior sales or retail experience preferred.
• Strong communication, consultative and organizational skills.
• Willingness to follow up with customers.
• Experience and comfort with technology and devices.
• Valid in-state driver’s license and safe driving record.

Responsibilities

• Assist customers online, by phone and in-store to guide their vehicle purchase.
• Respond to leads promptly and provide information to close deals.
• Deliver an exceptional customer experience before and after purchase and drive loyalty.
• Transition customers to the Service department to support ownership experience.

Skills

Communication skills

Interpersonal skills

Sales experience

Customer service experience

Education

High school diploma or equivalent

Job description

AutoNation is seeking an enthusiastic e-Commerce Sales Associate to engage with customers across online, phone and in-store channels to guide vehicle purchases in our no-haggle environment. You will respond to leads promptly, answer questions and help guide customers from digital contact to an in-store experience with exceptional service.

You will assist customers in selecting vehicles, negotiating terms to fit budgets, and ensuring satisfaction while transitioning to the Service department for