E-Commerce Car Sales Specialist

AutoNation; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits

401k matching

Associate purchase & discounts

Job summary

AutoNation seeks an e-Commerce Sales Associate to engage hundreds of customers across online, phone, and in-person channels, guiding them toward a no-haggle vehicle purchase and a seamless in-store experience.

You will respond to leads quickly, answer questions, and help customers understand payment options while transitioning them to service after the sale to ensure ongoing satisfaction and loyalty.

Qualifications

• Strong communication and interpersonal skills.
• Experience in sales or customer service preferred.
• Ability to guide customers from online to in-store experiences.
• Comfort with technology and driving/vehicle details.

Responsibilities

• Assist customers online, over the phone, and in person to guide vehicle purchases.
• Respond to leads in a timely fashion and answer questions.
• Explain financing and payment options to fit budgets and lifestyles.
• Coordinate with the Service department to support ownership experience after sale.

Skills

Strong communication

Interpersonal skills

Customer service experience

Sales experience

Tech-savvy

Education

High school diploma or equivalent

Tools

CRM software

MS Office

Job description

AutoNation seeks an e-Commerce Sales Associate to engage hundreds of customers across online, phone, and in-person channels, guiding them toward a no-haggle vehicle purchase and a seamless in-store experience.

You will respond to leads quickly, answer questions, and help customers understand payment options while transitioning them to service after the sale to ensure ongoing satisfaction and loyalty.