E‑Commerce Car Sales Specialist

AutoNation Inc.; Lewisville (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Employee discounts

Job summary

AutoNation Inc. is seeking an e-Commerce Sales Associate to engage with customers online, over the phone and in person, guiding them through the vehicle purchase process in our no-haggle environment.

You will respond to leads, answer questions and help customers transition from digital contact to an in-store experience while delivering an exceptional customer experience. A high school diploma and a customer-service mindset are required, with retail sales preferred.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• The willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Responsibilities

• Interact with hundreds of customers online, over the phone and in person to guide their vehicle purchase in a no-haggle environment.
• Respond to leads promptly, answer questions and provide information to help customers move from phone/internet contact to in-store experience.
• Help customers select vehicles, negotiate terms that meet budgets and lifestyles, and close the deal while ensuring satisfaction.

Skills

Communication skills

Interpersonal skills

Customer service

Sales experience

Education

High school diploma

Tools

CRM software

Job description

AutoNation Inc. is seeking an e-Commerce Sales Associate to engage with customers online, over the phone and in person, guiding them through the vehicle purchase process in our no-haggle environment.

You will respond to leads, answer questions and help customers transition from digital contact to an in-store experience while delivering an exceptional customer experience. A high school diploma and a customer-service mindset are required, with retail sales preferred.