E‑Commerce Auto Sales Specialist

AutoNation; Fort Worth (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401k matching

Employee discounts on vehicles, parts,

YouDecide deals

Maternity benefits

Job summary

AutoNation is seeking an e-commerce sales associate to guide customers through vehicle purchases online, over the phone, and in-store in a no-haggle environment.

You will respond to leads promptly, explain options, and help customers choose the right vehicle while ensuring a high level of service and post-sale support. This role emphasizes relationship-building and driving loyalty across channels.

Qualifications

• High school diploma or equivalent required.
• Exceptional customer experience skills required.
• Target-driven with ability to meet goals.
• Prior sales or retail experience preferred.
• Strong communication, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Comfort with technology and online tools.

Responsibilities

• Interact with online, phone, and in-store customers to guide vehicle purchases.
• Respond to leads quickly and provide information to move customers from inquiry to in-store visit.
• Negotiate terms to meet customer budgets and payment options.
• Close deals and support ownership experience.
• Follow up to ensure satisfaction and transition customers to Service department.

Skills

Customer service

Communication skills

Sales experience

Interpersonal skills

Organizational skills

Follow-up with customers

Technology familiarity

Education

High school diploma or equivalent

Job description

AutoNation is seeking an e-commerce sales associate to guide customers through vehicle purchases online, over the phone, and in-store in a no-haggle environment.

You will respond to leads promptly, explain options, and help customers choose the right vehicle while ensuring a high level of service and post-sale support. This role emphasizes relationship-building and driving loyalty across channels.