E‑Commerce Car Sales Associate

AutoNation Inc.; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401k matching

Health, dental, vision insurance

Associate purchase and discounts

YouDecide deals with offers

Job summary

AutoNation is seeking an e-Commerce Sales Associate to guide customers through the vehicle buying process in a no-haggle environment. You will respond to leads quickly, answer questions, and provide information to help customers move from phone and internet contact to an in-store experience while delivering an exceptional customer experience.

You will help customers select their vehicle, discuss payment options, and close deals, with post-purchase follow-up to ensure satisfaction and smooth

Qualifications

• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.
• Sales or customer service experience preferred.

Responsibilities

• Interact with hundreds of customers online, over the phone, and in person to guide their vehicle purchase in a no-haggle environment.
• Respond to leads quickly and provide information to help customers transition from phone/internet contact to in-store experience.
• Deliver an exceptional customer experience and drive loyalty by following up after purchase and coordinating with Service.

Skills

Communication

Customer service

Sales experience

Interpersonal skills

Education

High school diploma or equivalent

Job description

AutoNation is seeking an e-Commerce Sales Associate to guide customers through the vehicle buying process in a no-haggle environment. You will respond to leads quickly, answer questions, and provide information to help customers move from phone and internet contact to an in-store experience while delivering an exceptional customer experience.

You will help customers select their vehicle, discuss payment options, and close deals, with post-purchase follow-up to ensure satisfaction and smooth