E-Commerce Car Sales Consultant

AutoNation; Columbus (OH); On-site; USD 28,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits

401k matching

Associate purchase programs

Job summary

AutoNation in Columbus, OH seeks an e-Commerce Sales Associate to assist hundreds of customers online, over the phone and in person, guiding vehicle purchases in a no-haggle environment. You will respond to leads quickly, answer questions and help customers transition from digital contact to an in-store experience.

The role emphasizes delivering exceptional customer experiences, following up to ensure satisfaction, and coordinating with the Service department to support ownership.

Qualifications

• Demonstrated ability to deliver exceptional customer experience.
• Willingness to follow up with customers.
• Proven ability to meet targeted goals.
• Excellent communication and organizational skills.

Responsibilities

• Assist customers online, by phone, and in person to select vehicles.
• Respond to leads promptly and guide customers to in-store experience.
• Close deals and ensure customer satisfaction.
• Coordinate with Finance and Service departments during handoffs.

Skills

Strong communication

Interpersonal skills

Customer service

Sales experience

Education

High school diploma or equivalent

Job description

AutoNation in Columbus, OH seeks an e-Commerce Sales Associate to assist hundreds of customers online, over the phone and in person, guiding vehicle purchases in a no-haggle environment. You will respond to leads quickly, answer questions and help customers transition from digital contact to an in-store experience.

The role emphasizes delivering exceptional customer experiences, following up to ensure satisfaction, and coordinating with the Service department to support ownership.