e-Commerce Car Sales Associate | Customer-Centric Pro

AutoNation; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

401k matching

Health, dental, vision insurance

Maternity benefits

Associate purchase/discount programs

Job summary

AutoNation’s e-Commerce Sales Associate engages with customers online, over the phone, and in person to guide their vehicle purchase in a no-haggle environment. You’ll respond quickly to leads, answer questions, and convert interest into in-store visits, delivering outstanding service at every step of the car-buying journey.

The role emphasizes helping customers find the right vehicle, negotiating terms, and ensuring a seamless transition to service after sale.

Qualifications

• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.
• Sales or customer service experience preferred.

Responsibilities

• Help customers select their perfect vehicle and negotiate terms to fit budgets and lifestyles.
• Provide an exceptional customer experience before and after purchase.
• Follow up with customers to ensure satisfaction and transition to the Service department when needed.

Skills

Strong communication

Interpersonal skills

Sales or customer service

Education

High school diploma or equivalent

Job description

AutoNation’s e-Commerce Sales Associate engages with customers online, over the phone, and in person to guide their vehicle purchase in a no-haggle environment. You’ll respond quickly to leads, answer questions, and convert interest into in-store visits, delivering outstanding service at every step of the car-buying journey.

The role emphasizes helping customers find the right vehicle, negotiating terms, and ensuring a seamless transition to service after sale.