E-Commerce Car Sales Associate — Customer Impact

AutoNation Inc.; California; On-site; USD 56,000 - 112,000; Full time

Benefits offered by this job

401k matching

Insurance plans (health, dental,vision

Associate purchase & discount programs

Job summary

AutoNation Inc. is seeking an enthusiastic E-commerce Sales Associate to guide customers online, over the phone, and in-store through the vehicle purchase process in a no-haggle environment.

You will respond to leads promptly, provide clear information, and help customers find their perfect vehicle while delivering exceptional service. The role emphasizes strong communication, a customer-first mindset, and the ability to close deals, with opportunities to grow into finance, management, and

Qualifications

• Proven ability to provide an exceptional customer experience.
• Strong communication and interpersonal skills.
• Desire to help people and exceed expectations.
• Prior sales experience, retail preferred.
• Willingness to follow up with customers.
• Experience and desire to work with technology.

Responsibilities

• Respond to online, phone, and in-store leads to guide customers through vehicle purchases in a no-haggle environment.
• Explain options, negotiate terms, and help close deals while ensuring customer satisfaction.
• Transition customers to the Service department to support the ownership experience.
• Maintain follow-up to build loyalty and repeat business.

Skills

Customer service

Communication

Sales experience

Tech savvy

Interpersonal skills

Education

High school diploma or equivalent

Job description

AutoNation Inc. is seeking an enthusiastic E-commerce Sales Associate to guide customers online, over the phone, and in-store through the vehicle purchase process in a no-haggle environment.

You will respond to leads promptly, provide clear information, and help customers find their perfect vehicle while delivering exceptional service. The role emphasizes strong communication, a customer-first mindset, and the ability to close deals, with opportunities to grow into finance, management, and