E-Billing Specialist: Invoices, Rejections & Client Support

Fox Rothschild; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Fox Rothschild LLP in Charlotte, NC is seeking an Electronic Billing Specialist to process client bills, answer billing inquiries and support daily e-billing tasks.

You will submit invoices through the e-billing system, monitor statuses, resolve rejections, and collaborate with attorneys, Client Service Specialists and the Billing team to ensure accurate and timely invoicing. Strong Excel and accounting system experience, plus attention to detail, are required.

Qualifications

• Bachelor’s degree in Accounting, Financial Analysis, Management or related field
• High school diploma or equivalent required
• Minimum of three years’ e-billing experience in a law firm (preferred) or other professional services organization

Responsibilities

• Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker.
• Review newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
• Monitor e-billing daily for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval.
• Ensure successful submissions of ebilled clients and assist with the resolution of any rejections.
• Assist attorneys, Client Service Specialists, and clients with day to day e-billing questions and concerns.
• Verify that client setup, rates, and billing requirements are correct in the eBilling system.
• As required, submit rate requests to related vendor sites.
• Provide updates regarding invoice status to Client Billing Manager.
• Ensure that all tasks are done in accordance with Firm and client billing guidelines and policies.
• Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
• Submit invoices through the e-billing system and document progress within BillBlast, Ebilling Portal.
• Responsible for the submission of monthly/quarterly accruals as required.
• Provide updates regarding invoice status to Billing Supervisor/Director of Billing.

Skills

Customer service

Attention to detail

Organization

Multitasking

Communication

Education

Bachelor’s degree in Accounting, Financial Analysis, Management or related field

High school diploma or equivalent

Tools

BillBlast

eHub

eBilling Tracker

3E

Elite

Excel

Outlook

Job description

Fox Rothschild LLP in Charlotte, NC is seeking an Electronic Billing Specialist to process client bills, answer billing inquiries and support daily e-billing tasks.

You will submit invoices through the e-billing system, monitor statuses, resolve rejections, and collaborate with attorneys, Client Service Specialists and the Billing team to ensure accurate and timely invoicing. Strong Excel and accounting system experience, plus attention to detail, are required.