Dynamics 365 CRM Specialist - Power Platform & Analytics

LATICRETE International

Washington (District of Columbia)

On-site

USD 90,000 - 125,000

Full time

9 days ago

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Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays + vacation & sick

Flexible spending

Life Insurance

AD&D

Plant shutdown week

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with focus on Marketing and Customer Insights Journeys. You will support CRM customization, integrations with Power Platform, and contribute to data visualization efforts using PowerBI.

You’ll collaborate with developers and cross-functional teams to ensure CRM aligns with business needs and strategic initiatives, while providing end-user support and training to the

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related discipline required. Master’s degree preferred.
Microsoft Dynamics 365 (CRM) Associate certification required; Expert certification preferred.
Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

CRM Administration & customization of Dynamics365 Sales, Service, and Marketing modules.
Integrations using Power Platform; assist BI with PowerBI reports and dashboards.

Skills

Microsoft Dynamics 365 (CRM)

Power Platform (Power Automate/Power A

Power BI

CRM integration & customization

Communication skills

Team collaboration

Education

Bachelor’s degree in IT / CS

Dynamics 365 Associate certification

Power Platform Developer Associate certification

Job description

You’ll collaborate with developers and cross-functional teams to ensure CRM aligns with business needs and strategic initiatives, while providing end-user support and training to the

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