Dynamics 365 CRM & Power Platform Specialist

LATICRETE International; Chula Vista (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. This role supports CRM customization, integration via Power Platform, and data visualization with PowerBI.

You will collaborate with developers and cross‑functional teams to ensure CRM alignment with business goals, provide end‑user support, and deliver training and documentation.

Qualifications

• Bachelor’s degree in IT/CS or related discipline required; Master’s preferred.
• Microsoft Dynamics 365 CRM Associate certification required; expert preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• CRM administration and customization across Sales, Service, and Marketing modules.
• Integrate systems using Power Platform tools and maintain Dataverse connections.
• Develop Power BI reports and dashboards to support CRM insights and BI needs.
• Provide end-user training, documentation, and ongoing stakeholder support.

Skills

Dynamics 365

Power Platform

Power BI

CRM administration

Data integration

Security & permissions

End-user training

Education

Bachelor's degree in IT/CS

Master's degree preferred

D365 CRM Associate certification

Power Platform Developer Associate certification

Tools

Dataverse

Power Automate

Power Apps

Power BI

Job description

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. This role supports CRM customization, integration via Power Platform, and data visualization with PowerBI.

You will collaborate with developers and cross‑functional teams to ensure CRM alignment with business goals, provide end‑user support, and deliver training and documentation.