Dynamics 365 Administrator — Power Platform & CRM Expert

LATICRETE International; Castle Pines (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

AD&D and Supplemental Insurance

1 week paid plant shutdown

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the CRM platform with a focus on Marketing and Customer Insights Journeys. You will support CRM customization, integration via Power Platform tools, and contribute to PowerBI data visuals.

Collaborating with developers and cross‑functional teams, you’ll ensure CRM aligns with business needs and strategic initiatives while providing end‑user training and support within a fast-paced environment.

Qualifications

• Bachelor’s degree in IT/CS or related discipline.
• Certification: Microsoft Dynamics 365 Associate required, Expert preferred.
• Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys).
• Maintain and improve Power Pages / Power Apps portals.
• Customize entities, workflows, forms, and dashboards to meet requirements.

Skills

CRM administration

Dynamics 365

Power Platform

Power BI

Dataverse

CRM security

data integration

problem solving

communication

Education

Bachelor’s degree in IT/CS

Master’s degree preferred

Tools

Power Automate

Power Apps

Dynamics365 modules (Sales, Service, Marketing)

Job description

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the CRM platform with a focus on Marketing and Customer Insights Journeys. You will support CRM customization, integration via Power Platform tools, and contribute to PowerBI data visuals.

Collaborating with developers and cross‑functional teams, you’ll ensure CRM aligns with business needs and strategic initiatives while providing end‑user training and support within a fast-paced environment.