Dynamics 365 CRM Administrator | Power Platform & BI

LATICRETE International; Corvallis (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays + vacation/sick time

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. You will support CRM customization, integrations via Power Platform, and contribute to data visualization using PowerBI.

You will collaborate with developers and cross-functional teams to ensure CRM aligns with business needs and strategic initiatives, while adhering to change-management and end-user training

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related discipline required. Master’s degree preferred.
• Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• CRM Administration & Customization: Configure Dynamics365 modules (Sales, Customer Service, Marketing) and customize entities, workflows, forms, dashboards.
• Integrations & Reporting: Use Power Platform (Power Automate, Power Apps) for system integration and develop PowerBI reports and dashboards.
• Collaboration & Support: Gather requirements, maintain change-management processes, provide end-user training and support.
• Travel: 10% domestic.

Skills

Dynamics 365

Power Platform

Power BI

CRM administration

CRM modules (Sales/Service/Marketing)

Dataverse

Security and access control

Education

Bachelor’s degree in IT/CS or related

Microsoft Dynamics 365 CRM Associate certification

Power Platform Developer Associate certification

Tools

Power Apps

Power Automate

Dataverse

Job description

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. You will support CRM customization, integrations via Power Platform, and contribute to data visualization using PowerBI.

You will collaborate with developers and cross-functional teams to ensure CRM aligns with business needs and strategic initiatives, while adhering to change-management and end-user training