Dynamics 365 CRM & Power Platform Specialist

LATICRETE International; Cranberry Township (Butler County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays + vacation & sick

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize our CRM platform focused on Marketing and Customer Insights Journeys. You will integrate Power Platform tools and contribute to data visualization with PowerBI, collaborating with developers and cross‑functional teams to meet business needs.

The role requires a strong background in Dynamics365 modules, Power Platform, data integrity, and end‑user support, with a proactive, collaborative approach

Qualifications

• Bachelor’s degree in IT/CS or related field is required; master’s preferred.
• Microsoft Dynamics 365 (CRM) Associate certification is required; Expert certification preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure, maintain, and optimize Dynamics365 modules: Sales, Service, and Marketing (Customer Insights Journeys).
• Maintain and improve customer-facing Power Pages / Power Apps portals; customize entities, workflows, forms and dashboards.
• Collaborate with stakeholders and IT teams; provide end-user training and documentation; ensure CRM alignment with architecture.

Skills

CRM administration

Power Platform

Communication

Problem solving

Independent work

Education

Bachelor’s degree in IT/CS

Microsoft Dynamics 365 Associate certification

Power Platform Developer Associate certification

Tools

Power BI

Dataverse

Dynamics 365

Job description

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize our CRM platform focused on Marketing and Customer Insights Journeys. You will integrate Power Platform tools and contribute to data visualization with PowerBI, collaborating with developers and cross‑functional teams to meet business needs.

The role requires a strong background in Dynamics365 modules, Power Platform, data integrity, and end‑user support, with a proactive, collaborative approach