Dynamics 365 CRM & Power Platform Specialist

LATICRETE International; Marcus Hook (Delaware County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays + vacation & sick

Flexible spending

Life Insurance + AD&D

Plant shutdown week

Job summary

LATICRETE International seeks a Dynamics365 Administrator to lead configuration, maintenance, and optimization of the Dynamics365 platform, focusing on Marketing and Customer Insights Journeys.

The role collaborates with IT and business teams to ensure CRM alignment with enterprise architecture, data visualization via Power BI, and seamless integration using Power Platform tools. Strong communication and problem-solving are essential.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related discipline.
• Microsoft Dynamics 365 (CRM) Associate certification is required; Expert certification preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Service, and Marketing (Customer Insights Journeys).
• Maintain and improve customer-facing Power Pages / Power Apps portals.
• Customize entities, workflows, forms, and dashboards to meet business requirements.

Skills

Dynamics 365

Power Platform

Power BI

CRM security

Data integration

Education

Bachelor's degree

Dynamics 365 CRM Associate

Power Platform Developer

Tools

Power Automate

Power Apps

Dataverse

Job description

LATICRETE International seeks a Dynamics365 Administrator to lead configuration, maintenance, and optimization of the Dynamics365 platform, focusing on Marketing and Customer Insights Journeys.

The role collaborates with IT and business teams to ensure CRM alignment with enterprise architecture, data visualization via Power BI, and seamless integration using Power Platform tools. Strong communication and problem-solving are essential.