Dynamics 365 Administrator: CRM & Power Platform Expert

LATICRETE International; Colonial Hills (SC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Job summary

LATICRETE International seeks a Dynamics365 Administrator to configure and optimize our CRM platform with emphasis on Marketing and Customer Insights Journeys. You will support CRM customization, integration using Power Platform tools, and contribute to data visualization efforts with PowerBI.

The role collaborates with developers and cross-functional teams to ensure CRM alignment with business needs and strategic initiatives.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• Microsoft Dynamics 365 (CRM) Associate certification required; Expert preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure Dynamics365 modules: Sales, Service, and Marketing (Customer Insights Journeys).
• Customize entities, workflows, forms, and dashboards to meet business requirements.
• Collaborate with IT and business teams to ensure CRM alignment with enterprise architecture.

Skills

Dynamics365

Power Platform

Power BI

CRM administration

Stakeholder collaboration

Education

Bachelor’s degree in IT/CS

Microsoft CRM certification

Tools

Dataverse

Power Automate

Power Apps

Job description

LATICRETE International seeks a Dynamics365 Administrator to configure and optimize our CRM platform with emphasis on Marketing and Customer Insights Journeys. You will support CRM customization, integration using Power Platform tools, and contribute to data visualization efforts with PowerBI.

The role collaborates with developers and cross-functional teams to ensure CRM alignment with business needs and strategic initiatives.