Dynamics 365 CRM & Power Platform Specialist

LATICRETE International; Fischer (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays + vacation & sick

Flexible spending

Life Insurance

AD&D

Plant shutdown

Job summary

LATICRETE International is seeking a Dynamics 365 Administrator to configure, customize, and optimize the CRM platform with emphasis on Marketing and Customer Insights Journeys. You will collaborate across teams to ensure the CRM aligns with business goals and supports enterprise initiatives.

Responsibilities include administering Sales, Service, and Marketing modules, creating dashboards, and enabling Power BI reporting. Strong communication and problem solving are essential.

Qualifications

• Bachelor’s degree in IT, CS or related field; Master’s preferred.
• Microsoft Dynamics 365 CRM certification required; Expert preferred.
• Power Platform certifications strongly encouraged for this role.

Responsibilities

• CRM Administration & Customization: manage Sales, Service, Marketing modules and dashboards.
• Integration & Reporting: build workflows with Power Platform and assist BI with Power BI reports.
• Collaboration & Support: translate requirements to technical solutions and train end-users.
• Security, performance, and change management: monitor, secure, and document CRM environment.

Skills

CRM Administration

Microsoft Dynamics 365

Power Platform

Data visualization

Education

Bachelor’s degree in IT/CS

Master’s degree preferred

Microsoft Dynamics 365 Associate

Power Platform Developer Associate

Tools

Power Automate

Power Apps

Dataverse

Power BI

Job description

LATICRETE International is seeking a Dynamics 365 Administrator to configure, customize, and optimize the CRM platform with emphasis on Marketing and Customer Insights Journeys. You will collaborate across teams to ensure the CRM aligns with business goals and supports enterprise initiatives.

Responsibilities include administering Sales, Service, and Marketing modules, creating dashboards, and enabling Power BI reporting. Strong communication and problem solving are essential.