Dynamics 365 CRM Administrator — Power Platform & BI

LATICRETE International; Oshkosh (NE); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays in addition to paid/v

Flexible spending

Life Insurance, AD&D and Supplemental

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to manage CRM configuration, customization, and data visualization across Sales, Service, and Marketing. The role emphasizes collaboration with IT and business teams to align CRM with strategic initiatives.

You will implement Power Platform solutions, maintain Dataverse integrations, and contribute to Power BI reporting to drive CRM insights while upholding governance and security standards.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related discipline required. Master’s degree preferred.
• Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys).
• Maintain Power Pages / Power Apps portals.
• Customize entities, workflows, forms, and dashboards to meet business requirements.
• Manage user roles, permissions, and security settings.
• Monitor system performance and troubleshoot issues.
• Utilize Power Platform tools for system integration, custom workflow development and automation.
• Support data integration between Dynamics365 Dataverse and other enterprise systems.
• Assist BI team in developing PowerBI reports and dashboards to support CRM business intelligence needs.
• Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions.
• Maintain CRM change-management process and provide end-user training and documentation.

Skills

Dynamics365

Power Platform

Power BI

CRM Administration

Education

Bachelor’s degree in Information Technology, Computer Science, or related discipline

Master’s degree preferred

Microsoft Dynamics 365 CRM Associate certification

Microsoft Power Platform Developer Associate certification

Tools

Dataverse

Power Automate

Power Apps

Dynamics 365 CRM

Job description

LATICRETE International is seeking a Dynamics365 Administrator to manage CRM configuration, customization, and data visualization across Sales, Service, and Marketing. The role emphasizes collaboration with IT and business teams to align CRM with strategic initiatives.

You will implement Power Platform solutions, maintain Dataverse integrations, and contribute to Power BI reporting to drive CRM insights while upholding governance and security standards.