Dynamics 365 CRM Administrator | Power Platform & BI

LATICRETE International; Connecticut; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International seeks a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform, with a focus on Marketing and Customer Insights Journeys. The role supports CRM customization, integration via Power Platform tools, and contributes to data visualization efforts using PowerBI.

The administrator collaborates with developers and cross-functional teams to ensure CRM aligns with business needs and strategic initiatives.

Qualifications

• Bachelor’s degree in IT or related field; Master’s preferred.
• Microsoft Dynamics 365 CRM certification required; Expert preferred.
• Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Service, and Marketing (Customer Insights Journeys).
• Integrate using Power Platform tools and support data visualization with PowerBI.
• Collaborate with stakeholders to gather requirements and translate into technical solutions.

Skills

Problem solving

Communication

Independence

Teamwork

Education

Bachelor’s degree in IT or related

Microsoft Dynamics 365 CRM Associate certification

Microsoft Power Platform Developer Associate

Tools

Power Automate

Power Apps

Dataverse

PowerBI

Dynamics 365

Job description

LATICRETE International seeks a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform, with a focus on Marketing and Customer Insights Journeys. The role supports CRM customization, integration via Power Platform tools, and contributes to data visualization efforts using PowerBI.

The administrator collaborates with developers and cross-functional teams to ensure CRM aligns with business needs and strategic initiatives.