Dynamics 365 Administrator — CRM, Power Platform & BI

LATICRETE International; Maryland; On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays + vacation & sick

Flexible spending

Life Insurance, AD&D, Supplemental

1 week plant shutdown

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize our CRM platform with a focus on Marketing and Customer Insights Journeys. You will collaborate with developers and cross-functional teams to ensure CRM alignment with business goals and enterprise architecture standards.

Responsibilities include customization, data integration using Power Platform tools, and contributing to PowerBI reporting to support CRM BI needs.

Qualifications

• Bachelor’s degree in IT, CS, or related field.
• Microsoft Dynamics 365 CRM Associate certification required; Expert preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure and maintain Dynamics 365 modules: Sales, Service, Marketing (Customer Insights Journeys).
• Maintain Power Pages / Power Apps portals and dashboards.
• Customize entities, workflows, forms, and security roles.

Skills

CRM Admin

Power Platform

Power BI

Dataverse

Security best practices

Education

Bachelor’s degree in IT/CS

Microsoft Dynamics 365 Associate

Power Platform Developer Associate

Tools

Dynamics 365

Power Automate

Power Apps

Dataverse

Power BI

Job description

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize our CRM platform with a focus on Marketing and Customer Insights Journeys. You will collaborate with developers and cross-functional teams to ensure CRM alignment with business goals and enterprise architecture standards.

Responsibilities include customization, data integration using Power Platform tools, and contributing to PowerBI reporting to support CRM BI needs.