Dynamics 365 Administrator | Power Platform & BI Focus

LATICRETE International; Valley Center (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays in addition to paid/v

Flexible spending

Life Insurance, AD&D and Supplemental

1 week paid plant shutdown between the

Job summary

LATICRETE International seeks a Dynamics365 Administrator to configure, maintain, and optimize its Dynamics365 platform, focusing on Marketing and Customer Insights Journeys. This role collaborates with developers and cross-functional teams to ensure CRM aligns with business needs and supports strategic initiatives.

The candidate will support CRM customization, integrations via Power Platform, and data visualization with PowerBI, ensuring robust security and smooth operation for Marketing groups.

Qualifications

• Bachelor’s degree in IT/CS required; Master’s preferred.
• Microsoft Dynamics 365 (CRM) Associate certification required; Expert certification preferred.
• Mastery of Power Platform Developer Associate certification strongly preferred.
• 2+ years hands-on Dynamics365 or Salesforce CRM experience.
• Proficiency in Sales, Service and Marketing modules; strong data integrity knowledge.
• Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse; basic Power BI familiarity.

Responsibilities

• Configure and maintain Dynamics365 Sales, Service, and Marketing modules.
• Maintain and improve Power Pages / Power Apps portals.
• Customize entities, workflows, forms, and dashboards.
• Manage user roles, permissions, and security settings.
• Monitor system performance and troubleshoot issues.
• Develop integrations using Power Platform tools and automate workflows.
• Assist BI in PowerBI reports and dashboards.

Skills

CRM architecture

CRM integration

Data integrity

Problem-solving

Communication

Independent worker

Team player

Education

Bachelor’s degree in Information Technology/Computer Science

Microsoft Dynamics 365 (CRM) Associate certification

Master’s degree preferred

Expert certification preferred

Power Platform Developer Associate certification

Tools

Microsoft Dynamics 365

Power Platform

Power BI

Dataverse

Power Automate

Power Apps

Job description

LATICRETE International seeks a Dynamics365 Administrator to configure, maintain, and optimize its Dynamics365 platform, focusing on Marketing and Customer Insights Journeys. This role collaborates with developers and cross-functional teams to ensure CRM aligns with business needs and supports strategic initiatives.

The candidate will support CRM customization, integrations via Power Platform, and data visualization with PowerBI, ensuring robust security and smooth operation for Marketing groups.