Dynamics 365 Administrator - CRM & Power Platform Expert

LATICRETE International; Yoder (CO); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

AD&D

Supplemental Insurance

Plant shutdown week

Job summary

LATICRETE International in Colorado is seeking a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with focus on Marketing and Customer Insights Journeys.

You will customize CRM modules (Sales, Service, Marketing), build Power Pages portals, and enable data visualization with PowerBI, collaborating with IT and business teams.

We offer a comprehensive benefits package, 401k, tuition reimbursement, and a culture of integrity and teamwork.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related discipline; Master’s preferred.
• Microsoft Dynamics 365 CRM Associate certification required; Expert certification preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.
• Minimum 2 years hands-on experience with Microsoft Dynamics365 or Salesforce CRM.
• Proficiency in CRM modules: Sales, Service, and Marketing.
• Strong understanding of CRM architecture, integration and customization.
• Knowledge of data integrity best practices; ability to identify and prevent issues.

Responsibilities

• CRM administration and customization (Sales, Customer Service, Marketing).
• Maintain Power Pages / Power Apps portals and customize entities, workflows, forms, dashboards.
• Manage user roles, permissions, and security; monitor performance and troubleshoot.
• Use Power Platform tools for integration and automation; support data integration with Dataverse.
• Assist BI team with PowerBI reports and dashboards for CRM insight.
• Collaborate with stakeholders to gather requirements and translate into solutions.
• Provide end-user training and documentation; ensure CRM alignment with enterprise standards.

Skills

CRM administration

Power Platform

Power Automate

Power Apps

Dataverse

PowerBI

Dynamics 365

Education

Bachelor's degree in IT/CS

Master's degree preferred

D365 CRM Associate certification

Power Platform Developer Associate

Tools

Dynamics 365 CRM

Power BI

Power Automate

Dataverse

Power Apps

Power Platform

Job description

LATICRETE International in Colorado is seeking a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with focus on Marketing and Customer Insights Journeys.

You will customize CRM modules (Sales, Service, Marketing), build Power Pages portals, and enable data visualization with PowerBI, collaborating with IT and business teams.

We offer a comprehensive benefits package, 401k, tuition reimbursement, and a culture of integrity and teamwork.