Dynamics 365 Administrator: CRM, Power Platform & BI Lead

LATICRETE International; Citrus Heights (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays in addition to paid/v

Flexible spending

Life Insurance, AD&D and Supplemental

1 week paid plant shutdown between the

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. The role supports CRM customization, Power Platform integrations, and data visualization with PowerBI.

The successful candidate will collaborate with cross-functional teams, ensure CRM alignment with business goals, and provide end-user training and documentation in a fast-paced environment.

Qualifications

• ,

Responsibilities

• Configure and maintain Dynamics365 Sales, Service, and Marketing (Customer Insights Journeys).
• Maintain Power Pages / Power Apps portals for customers.
• Customize entities, workflows, forms, and dashboards to meet business needs.
• Manage user roles, permissions, and security settings; monitor performance.

Skills

CRM administration

Power Platform

Power Automate

Power Apps

Dataverse

Power BI

CRM integration

Data quality

Problem solving

Communication

Education

Bachelor’s degree in IT/CS or related field

Microsoft Dynamics 365 CRM Associate certification

Microsoft Power Platform Developer Associate certification

Tools

Salesforce.com CRM

Job description

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. The role supports CRM customization, Power Platform integrations, and data visualization with PowerBI.

The successful candidate will collaborate with cross-functional teams, ensure CRM alignment with business goals, and provide end-user training and documentation in a fast-paced environment.