Dynamics 365 CRM Administrator & Power Platform Lead

LATICRETE International; Massachusetts; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the CRM platform with focus on Marketing and Customer Insights Journeys. You will support CRM customization, integrations, and data visualization using PowerBI.

Join a global company with 70 years in the industry and collaborate with cross-functional teams to drive CRM initiatives and enterprise-wide alignment.

Qualifications

• Bachelor’s degree in IT, CS or related field.
• 2+ years hands-on experience with Dynamics365 CRM.
• Strong knowledge of Power Platform and data visualization.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Service, Marketing.
• Develop and optimize Power Pages / Power Apps portals.
• Create dashboards and reports in PowerBI for CRM BI needs.
• Collaborate with IT and business teams to align CRM with goals.

Skills

Dynamics 365 CRM

Power Platform

Power BI

CRM integration

Education

Bachelor’s degree in IT or CS

Microsoft Dynamics 365 Associate/Expert cert

Tools

Dataverse

Power Automate

Power Apps

Job description

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize the CRM platform with focus on Marketing and Customer Insights Journeys. You will support CRM customization, integrations, and data visualization using PowerBI.

Join a global company with 70 years in the industry and collaborate with cross-functional teams to drive CRM initiatives and enterprise-wide alignment.