Dynamics 365 Administrator: CRM, Power Platform & BI

LATICRETE International; Arizona; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays

Flexible spending

Life Insurance

AD&D

Plant shutdown week

Job summary

The Dynamics365 Administrator at LATICRETE International will configure, maintain, and optimize the Dynamics365 platform, focusing on Marketing and Customer Insights Journeys. You will support CRM customization, integrate using Power Platform tools, and contribute to PowerBI visualizations.

Collaborating with developers and cross‑functional teams, you will manage Sales, Service, and Marketing modules, ensure data integrity, train end users, and align CRM efforts with enterprise architecture and

Qualifications

• Bachelor’s degree in IT, CS, or related field.
• Microsoft Dynamics 365 CRM Associate certification required.
• Experience with Power Platform and CRM customization.
• 2+ years hands-on Dynamics 365 or Salesforce CRM experience.

Responsibilities

• Configure and maintain Dynamics 365 modules (Sales, Service, Marketing).
• Develop Power Automate/Apps for integrations and automation.
• Provide end-user support and training for Marketing CRM.
• Collaborate with IT and business teams on CRM alignment.

Skills

Dynamics 365 CRM

Power Platform

Power BI

Dataverse

CRM customization

Security practices

Communication

Training

Team collaboration

Education

Bachelor’s degree in IT/CS

Microsoft Dynamics 365 CRM Associate certification

Power Platform Developer Associate certification

Master’s degree preferred

Tools

Power Automate

Power Apps

Dataverse

Power BI

CRM integration

Security auditing tools

Job description

The Dynamics365 Administrator at LATICRETE International will configure, maintain, and optimize the Dynamics365 platform, focusing on Marketing and Customer Insights Journeys. You will support CRM customization, integrate using Power Platform tools, and contribute to PowerBI visualizations.

Collaborating with developers and cross‑functional teams, you will manage Sales, Service, and Marketing modules, ensure data integrity, train end users, and align CRM efforts with enterprise architecture and