Dynamic Store Lead: Customer WOW & Operations

Five Below; Lompoc (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

Five Below is seeking candidates to deliver exceptional customer service, train associates, and oversee daily store operations. The role includes opening/closing the store, cash handling, and ensuring merchandise is stocked for a smooth day.

Requires a high school diploma and at least one year of management experience, with strong communication and multitasking abilities. This is an hourly full-time position based in California.

Qualifications

• High School graduate or equivalent.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized.

Responsibilities

• Wows customers through personal interaction and exceptional service.
• Trains crew on the BEST customer service experience and checkout speed.
• Oversees daily activities of store associates and ensures service quality.
• Manages receiving, unpacking, and stocking for fast floor readiness.
• Acts as Manager on Duty, handling store operations and emergencies.

Skills

Customer service

Leadership

Communication

Multi-tasking

Education

High School Diploma or equivalent

Job description

Five Below is seeking candidates to deliver exceptional customer service, train associates, and oversee daily store operations. The role includes opening/closing the store, cash handling, and ensuring merchandise is stocked for a smooth day.

Requires a high school diploma and at least one year of management experience, with strong communication and multitasking abilities. This is an hourly full-time position based in California.