Store Operations Lead: Elevate Customer WOW Experience

Five Below; Concord (CA); On-site; USD 23,000 - 26,000; Part time

Job summary

Five Below is hiring for an hourly team member role in Concord, CA. The position emphasizes leading by example, training crew on customer service, and helping manage daily store operations.

The role includes opening and closing responsibilities, cash handling, and maintaining stock levels to ensure a fast, friendly checkout experience. Ideal candidates will have at least a high school diploma, welcome multi-tasking, and strong communication skills.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking and composure under pressure.

Responsibilities

• Ensure all crew members provide WOW customer service at checkout and in store.
• Oversee daily store activities and staff performance to deliver excellent service.
• Assist with receiving, unpacking, and stocking product on the sales floor.
• Perform opening/closing duties including cash handling, alarms, and store security.

Skills

Management experience

Customer service

Communication

Multi-tasking

Education

High School Diploma or equivalent

Job description

Five Below is hiring for an hourly team member role in Concord, CA. The position emphasizes leading by example, training crew on customer service, and helping manage daily store operations.

The role includes opening and closing responsibilities, cash handling, and maintaining stock levels to ensure a fast, friendly checkout experience. Ideal candidates will have at least a high school diploma, welcome multi-tasking, and strong communication skills.