Dynamic Sales & Service Specialist – Rentals

Hertz-1; Riverside (CA); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Weekly Pay

Medical, Dental & Vision

Life Insurance

401(k) matching

Paid Parental Leave

Employee Assistance Program

Zusammenfassung

Hertz is looking for a Sales & Service Specialist in Riverside, CA to deliver a fast, easy, and memorable rental experience for Lyft and Uber drivers. In this role you’ll blend customer service, sales, problem solving, and hands-on vehicle support to keep customers moving.

You’ll help customers create reservations, answer rental questions, explain rental programs, and identify sales opportunities while maintaining vehicle readiness and a friendly, professional demeanor.

Qualifikationen

• Previous customer service experience in a fast-paced environment.
• Positive, professional attitude and strong communication skills.
• Ability to connect with customers and spot sales opportunities.
• Good organization and time-management abilities.
• Comfort with computers and handling detailed information.
• Team-oriented with ownership, accountability, and initiative.
• Ability to multitask in a busy environment.
• Valid driver’s license with acceptable driving record.
• Fluency in English; additional languages are welcome.

Aufgaben

• Deliver friendly, professional service throughout the rental experience.
• Help customers create reservations and complete rental transactions.
• Explain Hertz/Lyft/Uber rental programs, requirements, procedures, and billing.
• Answer questions about extensions, roadside assistance, billing, and other needs.
• Resolve customer concerns and post-rental inquiries.
• Identify opportunities to increase sales and revenue by understanding customer needs.
• Ensure vehicles are clean, fueled, safe, and ready for pickup.
• Inspect vehicles for damage and check fuel and fluid levels.
• Assist with administrative projects and support the team as needed.

Kenntnisse

Customer service experience

Positive attitude

Strong communication skills

Sales opportunity identification

Organization and time management

Computer proficiency

Attention to detail

Teamwork and ownership

Ability to handle multiple priorities

Fluent English

Jobbeschreibung

Hertz is looking for a Sales & Service Specialist in Riverside, CA to deliver a fast, easy, and memorable rental experience for Lyft and Uber drivers. In this role you’ll blend customer service, sales, problem solving, and hands-on vehicle support to keep customers moving.

You’ll help customers create reservations, answer rental questions, explain rental programs, and identify sales opportunities while maintaining vehicle readiness and a friendly, professional demeanor.