Dynamic Office Coordinator – Customer Support & Operations

Paycom - ATS; Owings Mills, Northern (MD, KY); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Growth opportunities

Team-oriented culture

Job summary

Tidewater Property Management is seeking an Office Coordinator to keep the front office organized, welcoming, and efficient. You will be the go-to resource for homeowners, tenants, and vendors, handling registrations, payments, mail, and general administrative tasks in a fast-paced, in-office environment.

The role requires 2+ years of related experience, proficiency with Microsoft Office, excellent communication, and strong organizational skills to maintain a professional office and deliver

Qualifications

• High school diploma or equivalent required.
• At least two years of experience in office coordination, reception, customer service, or administrative support.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook, with the ability to learn new software systems.
• Excellent verbal, written, and interpersonal communication skills.
• Strong customer service skills and the ability to interact professionally with homeowners, tenants, vendors, visitors, employees, and management.
• Experience coordinating office supply purchasing, vendors, equipment service, meetings, trainings, or company events.
• Strong organization, attention to detail, follow-through, and time-management skills.
• Ability to identify office needs proactively, resolve routine issues, and improve administrative processes.
• Ability to prioritize and manage multiple tasks in a fast-paced environment with frequent interruptions and shifting priorities.
• Ability to work independently with initiative and minimal supervision while collaborating effectively as part of a team.
• Sound judgment, professionalism, discretion, and the ability to maintain accurate records and confidential information.

Responsibilities

• Serve as the first point of contact for homeowners, tenants, vendors, and visitors entering the office.
• Provide exceptional support for walk-in clients, tenants, and vendors with questions and service needs.
• Process pending registrations and research and respond to Contact Us submissions in the management software.
• Accept payments and provide receipts as needed.
• Respond promptly and professionally to client interactions.
• Support the phone queue during periods of increased workload by screening and directing calls, taking messages, and documenting information accurately.
• Assist with the info mailbox by responding to or forwarding emails as appropriate.
• Coordinate daily front office operations and help maintain an organized, professional, and welcoming office environment.
• Open, date-stamp, sort, and distribute daily mail; receive and route packages to the appropriate department.
• Manage routine FedEx needs, including ordering supplies, maintaining inventory, and providing envelopes and labels as requested.

Skills

Organization

Customer service

Communication

Multi-tasking

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Tidewater Property Management is seeking an Office Coordinator to keep the front office organized, welcoming, and efficient. You will be the go-to resource for homeowners, tenants, and vendors, handling registrations, payments, mail, and general administrative tasks in a fast-paced, in-office environment.

The role requires 2+ years of related experience, proficiency with Microsoft Office, excellent communication, and strong organizational skills to maintain a professional office and deliver