Office Administrator

Real Property Management Richmond Metro; Virginia (MN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Parental leave

401(k)

401(k) matching

Dental insurance

Health insurance

Training & development

Vision insurance

Job summary

Real Property Management Richmond Metro is seeking an Office Administrator to support front desk operations, answer calls, and assist with daily business tasks. You will be the face of the office, ensuring smooth communication across teams and providing courteous service to tenants and vendors.

The role requires 1–2 years of administrative experience, strong Microsoft Office skills, and a detail-oriented mindset.

Qualifications

• 1–2 years of experience in administrative support.
• Typing speed at least 40 words per minute.
• Intermediate Microsoft Office skills.
• Experience coordinating referrals across departments.
• Basic telephone switchboard knowledge.

Responsibilities

• Providing administrative support for the office staff
• Handling general telephone and walk-in inquiries
• Managing property key inventory, ensuring keys for vendors and techs
• Receipting and depositing rent checks via a remote scanner
• Attending and participating in training sessions as directed by the Manager
• Adhering to all procedures required in this role

Skills

Detail oriented

Organized

Analytical thinking

Troubleshooting

Communication skills

Microsoft Office

Customer service

Job description

Benefits

• Paid time off
• Parental leave
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Office Administrator

The Office Administrator is responsible for answering incoming calls and supporting business operations through administrative tasks, as well as providing courteous and professional direct interaction with prospective and current customer tenants. This position is often the face of Real Property Management Tidal. This role interacts with every unit of the business and is the key to achieving effective communication across the organization.

Essential Responsibilities

• Providing administrative support for the office staff
• Handling general telephone and walk‑in inquiries
• Managing property key inventory, making sure every tech and vendor has the keys they need for the day
• Receipting and depositing rent checks via a remote scanner
• Attending and participating in training sessions as directed by the Manager
• Adhering to all procedures required in this role

Key Attributes

• Highly detail oriented and organized in work
• Strong analytical thinking and troubleshooting skills
• Excellent communication and interpersonal skills with a customer service focus
• Ability to act and operate independently with minimal daily direction from manager to accomplish objectives
• Proficiency with email and Microsoft Office applications
• Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem‑solving, and results

The Office Administrator is highly organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instill trust, the Office Administrator is a natural communicator with good attention to detail, a sense of urgency, and a professional demeanor.

Requirements

• One-two years’ experience in administrative support
• A minimum typing speed of 40 words per minute
• Intermediate skills in Microsoft Office
• Managing referrals across departments
• Basic telephone switchboard knowledge

Performance Expectations

• Providing excellent customer service in person and on the phone
• Administrative support, reporting, and data entry timelines met
• Established customer service standards maintained