Office Coordinator

Paycom - ATS; Owings Mills, Northern (MD, KY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Growth opportunities

Team-oriented culture

Job summary

Tidewater Property Management is seeking an Office Coordinator to keep the front office organized, welcoming, and efficient. You will be the go-to resource for homeowners, tenants, and vendors, handling registrations, payments, mail, and general administrative tasks in a fast-paced, in-office environment.

The role requires 2+ years of related experience, proficiency with Microsoft Office, excellent communication, and strong organizational skills to maintain a professional office and deliver

Qualifications

• High school diploma or equivalent required.
• At least two years of experience in office coordination, reception, customer service, or administrative support.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook, with the ability to learn new software systems.
• Excellent verbal, written, and interpersonal communication skills.
• Strong customer service skills and the ability to interact professionally with homeowners, tenants, vendors, visitors, employees, and management.
• Experience coordinating office supply purchasing, vendors, equipment service, meetings, trainings, or company events.
• Strong organization, attention to detail, follow-through, and time-management skills.
• Ability to identify office needs proactively, resolve routine issues, and improve administrative processes.
• Ability to prioritize and manage multiple tasks in a fast-paced environment with frequent interruptions and shifting priorities.
• Ability to work independently with initiative and minimal supervision while collaborating effectively as part of a team.
• Sound judgment, professionalism, discretion, and the ability to maintain accurate records and confidential information.

Responsibilities

• Serve as the first point of contact for homeowners, tenants, vendors, and visitors entering the office.
• Provide exceptional support for walk-in clients, tenants, and vendors with questions and service needs.
• Process pending registrations and research and respond to Contact Us submissions in the management software.
• Accept payments and provide receipts as needed.
• Respond promptly and professionally to client interactions.
• Support the phone queue during periods of increased workload by screening and directing calls, taking messages, and documenting information accurately.
• Assist with the info mailbox by responding to or forwarding emails as appropriate.
• Coordinate daily front office operations and help maintain an organized, professional, and welcoming office environment.
• Open, date-stamp, sort, and distribute daily mail; receive and route packages to the appropriate department.
• Manage routine FedEx needs, including ordering supplies, maintaining inventory, and providing envelopes and labels as requested.

Skills

Organization

Customer service

Communication

Multi-tasking

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

# Office CoordinatorCorporate - Main - Owings Mills, MD 21117-2233## OverviewSalary Range$22.50 - $23.50 HourlyPosition TypeFull Time## Description**Office Coordinator**Be the person who keeps the office organized, welcoming, and moving forward!Join Our Team at Tidewater Property Management!Are you highly organized, customer-focused, and energized by keeping an office running smoothly? Do you enjoy helping people, solving problems, and being the go-to resource who keeps everything on track? Tidewater Property Management is seeking an exceptional Office Coordinator to join our growing team.We are looking for a motivated, detail-oriented, and proactive professional who thrives in a fast-paced environment and enjoys supporting clients, coworkers, and daily office operations. If you take pride in organization, enjoy variety in your day, and are passionate about delivering exceptional service, we would love to hear from you!**Why You'll Love Working Here*** Comprehensive Benefits Package - Including health, dental, vision, and a matching 401(k) contribution.* Growth Opportunities - Develop your administrative, customer service, and office coordination skills while building a long-term career.* Supportive Team Environment - Join a collaborative workplace that values communication, teamwork, and professional development.* Meaningful, Varied Work - Every day brings new opportunities to support clients, employees, and office operations.* Engaging Company Culture - Enjoy employee events, team engagement, and a positive workplace environment.**What You'll Do****Customer & Client Support*** Serve as the first point of contact for homeowners, tenants, vendors, and visitors entering the office.* Provide exceptional support for walk-in clients, tenants, and vendors with questions and service needs.* Process pending registrations and research and respond to Contact Us submissions in the management software.* Accept payments and provide receipts as needed.* Respond promptly and professionally to client interactions.* Support the phone queue during periods of increased workload by screening and directing calls, taking messages, and documenting information accurately.* Assist with the info mailbox by responding to or forwarding emails as appropriate.**Office Coordination & Administrative Support*** Coordinate daily front office operations and help maintain an organized, professional, and welcoming office environment.* Open, date-stamp, sort, and distribute daily mail; receive and route packages to the appropriate department.* Manage routine FedEx needs, including ordering supplies, maintaining inventory, and providing envelopes and labels as requested.* Assist with returned mail by logging, researching, and processing items during periods of increased workload.* Apply appropriate postage and distribute incoming faxes to designated recipients.* Monitor inventory and order office, kitchen, beverage, cleaning, and shared supplies within established procedures and budget guidelines.* Receive, verify, organize, and store deliveries while maintaining orderly supply, kitchen, conference room, and common areas.* Monitor shared office equipment and coordinate routine servicing and supply replenishment.* Proactively communicate supply needs, equipment malfunctions, safety concerns, and operational issues to management.* Serve as a point of contact for routine office vendors, deliveries, maintenance requests, and service appointments.* Support meetings, trainings, visitors, company events, and conference room readiness.* Provide backup administrative support, including data entry, document preparation, scanning, copying, filing, mailings, and special projects.* Maintain confidentiality and use discretion when handling company, client, and employee information.* Perform other duties and provide additional office or administrative support as assigned.**What We're Looking For*** High school diploma or equivalent required.* At least two (2) years of experience in office coordination, reception, customer service, or administrative support.* Proficiency in Microsoft Office, including Word, Excel, and Outlook, with the ability to learn new software systems.* Excellent verbal, written, and interpersonal communication skills.* Strong customer service skills and the ability to interact professionally with homeowners, tenants, vendors, visitors, employees, and management.* Experience coordinating office supply purchasing, vendors, equipment service, meetings, trainings, or company events.* Strong organization, attention to detail, follow-through, and time-management skills.* Ability to identify office needs proactively, resolve routine issues, and improve administrative processes.* Ability to prioritize and manage multiple tasks in a fast-paced environment with frequent interruptions and shifting priorities.* Ability to work independently with initiative and minimal supervision while collaborating effectively as part of a team.* Sound judgment, professionalism, discretion, and the ability to maintain accurate records and confidential information.**Work Schedule*** This is a full-time, 100% in-office position requiring the employee to be physically present at a designated workspace five (5) days per week during standard business hours. Schedule adjustments or additional hours may be required based on business needs.**Physical Effort*** Work is performed primarily in a typical office environment with frequent interruptions and shifting priorities.* Prolonged periods of working at a computer, sitting, and speaking on the phone.* Ability to lift or move up to 25 lbs. (reasonable accommodations available).**Ready to make an impact and help keep our office running at its best?****Apply today and become an important part of the Tidewater Property Management team!**