Dynamic Office Coordinator: Admin & Client Engagement

Clayton; Bedford (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K with company matching

Paid parental leave

Employee Assistance Programs

Paid time off

Paid holidays

Volunteer time through Clayton Impact

Job summary

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

The Office Coordinator will support the Home Center operations by managing files, coordinating with Home Office, and handling routine administration, correspondence, and scheduling tasks to keep the office running smoothly.

Qualifications

• Proficient in Microsoft Word, Excel, and Outlook Express.
• Able to multi-task and adapt to changes with ease.
• Strong written and verbal communication skills.
• Possess strong customer service skills.
• High School diploma or equivalent.
• Professional demeanor and appearance.
• Able to comply with all company policies and procedures.
• Must be reliable and dependable.
• Able to work effectively and efficiently in a team environment.
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required.
• Experience is a plus.
• Must be able to operate in a sedentary environment; independently operate a computer, phone, copier and other office machinery; occasionally move furniture décor, and complete light cleaning.

Responsibilities

• Assemble, update, and maintain customer files as needed for Home Center processes and compliance.
• Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource and other business processes.
• May assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer on covered items, and schedule service through contractors.
• Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• This position serves as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels.
• Interacts with clients, visitors, and employees, providing assistance and ensuring a positive experience for all.
• Assist customers with general questions, route phone calls and messages accurately and quickly.
• May assist with office compliance and internal audit preparation.
• Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc.
• Can operate and perform tasks associated with the role of Office Coordinator in Vantage.
• Vantage tasks
• SES Pro
• My Home Service

Skills

Time Management

Quality Focus

Adaptability

Planning and Priority Setting

Composure and Resiliency

Written and Verbal Communication

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook Express

Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

The Office Coordinator will support the Home Center operations by managing files, coordinating with Home Office, and handling routine administration, correspondence, and scheduling tasks to keep the office running smoothly.