Dynamic Live Event AV Technician

Encore; New Orleans (LA); On-site; USD 20,000 - 25,000; Full time

Job summary

Encore in New Orleans seeks a Technician to set up and operate basic audiovisual systems for hospitality events. You will ensure smooth execution by managing on-site setup, operation and breakdown, and by coordinating with the Operations team.

The role emphasizes customer service and relationship-building with clients, plus accurate paperwork. A high school diploma is required, with an associate's degree preferred, and the ability to lift up to 50 lbs. A valid driver's license is required.

Qualifications

• High School Diploma required; Associate's degree preferred.
• Must meet/validate and complete all training and certifications within 60 days of start date.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• A valid driver's license is required for team members that may operate Company vehicles.
• Additional DOT requirements may need to be met if applicable.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment.
• Strives to exceed the expectations and needs of internal and external customers.
• Troubleshoot and problem solve with equipment and software issues.
• Complete order entries in Navigator and interact with clients and vendors.

Skills

Customer service

Hospitality

Audio-visual

Driver's license

Education

High School Diploma

Associate's degree preferred

Job description

Encore in New Orleans seeks a Technician to set up and operate basic audiovisual systems for hospitality events. You will ensure smooth execution by managing on-site setup, operation and breakdown, and by coordinating with the Operations team.

The role emphasizes customer service and relationship-building with clients, plus accurate paperwork. A high school diploma is required, with an associate's degree preferred, and the ability to lift up to 50 lbs. A valid driver's license is required.